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Create, share instructions in minutes,
powered by AI

Say goodbye to outdated SOPs and YouTube tutorials. With Knowby, you can easily create SOPs and work instructions directly in the app, using a combination of text, images, and video. 

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Create an instruction

Add text, images, and video or let AI generate an instruction from your voice-over video.
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Get approval

Submit for review. You'll be notified upon approval or if changes are needed.
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Deliver the instruction

Share via link, QR, or embed code. Monitor feedback and update as needed.
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Real Stories. Real Impact.

Sales & Onboarding keyboard_arrow_up keyboard_arrow_down

Bearhug overcomes customer resistance to change with Knowby’s clear digital instructions. As Tom explains in the case study, “We've seen a 30% increase in leads moving from samples to purchases.”

Read Full Case Study
Instructions & IP keyboard_arrow_up keyboard_arrow_down

From customer-facing instructions to the source of truth for all operations, Knowby has helped Bronco Built capture their IP through visual guides – adding significant value to the business.

Read Full Case Study
Service & Support keyboard_arrow_up keyboard_arrow_down

Cotecco's remote customers needed coffee machines to be operational around the clock. The company needed a way to empower customer staff to handle routine tasks and minor troubleshooting on their own, without damaging the equipment.

Read Full Case Study
SOPs & After-Sales keyboard_arrow_up keyboard_arrow_down

Over two and a half years, Knowby has become an indispensable tool for M2 Overland, transforming their approach to health and safety, standard operating procedures (SOPs), after-sales support, and maintaining their ISO 9001 certification.

Read Full Case Study

Bearhug overcomes customer resistance to change with Knowby’s clear digital instructions. As Tom explains in the case study, “We've seen a 30% increase in leads moving from samples to purchases.”

Read Full Case Study

From customer-facing instructions to the source of truth for all operations, Knowby has helped Bronco Built capture their IP through visual guides – adding significant value to the business.

Read Full Case Study

Cotecco's remote customers needed coffee machines to be operational around the clock. The company needed a way to empower customer staff to handle routine tasks and minor troubleshooting on their own, without damaging the equipment.

Read Full Case Study

Over two and a half years, Knowby has become an indispensable tool for M2 Overland, transforming their approach to health and safety, standard operating procedures (SOPs), after-sales support, and maintaining their ISO 9001 certification.

Read Full Case Study

Short. Simple. Smart.

Our mission is to save you time with easy, click-to-create guides that enhance engagement, support compliance, and boost productivity while reducing risks and costs.

Market fit in all industries

The Knowby instructions platform is designed to meet the diverse needs of any industry and is already supporting customers across a wide range of sectors. View examples of instructions used across different industries.

We've thought of everything!

Seamlessly manage and share your knowledge with features like real-time updates, QR-code access, multilingual support, detailed logs, customisable branding, and many more…

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AI Instructions Platform
Knowby uses multimodal generative AI to transform voice-over video into guides.
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Multi Devices
Multi‑Device Access
Access and edit your guides on any device – desktop, tablet, or phone.
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Approval Workflow
Ensure quality by submitting guides for approval.
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Quick
access
Instantly open guides by scanning QR-codes.
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Lang
Multi-Language
Reach more people with multilingual support.
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Dark
Dark Mode
Give your eyes a break with an optional dark theme.
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Plus
Easy Creation
Build step-by-step guides with just a few clicks.
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Branding

Personalise your org with logos, colours, and QR codes.

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Offline
mode

Access guides anytime, with or without internet.

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Versioning
Keep track of changes and revert when needed.
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What our customers are saying

Review
“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby instructions.”
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Derek Mansur
Managing Director
Review
“We sent out lockers to 25 sites and didn’t get one question back on
how to put them together thanks to
the Knowby instructions.”
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Jonathan Layton
Managing Director
Review
“We were impressed with the simple but professional-looking layout and that it provided short sharp videos and fewer words to share information. It ticked all the boxes.”
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Gavin Kenny
Head of Health & Safety

Simplify your 

with Knowby

Create, update, and share work instructions effortlessly.
Streamline compliance and boost productivity with ease.

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Tired of outdated SOP PDFs or videos?

Think, no more outdated SOP pdfs or YouTube videos... Knowby allows you to create SOPs or work instructions within the app using text, image, video or a combination of all.
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Need to update a process step?

Something changed in your process? No worries! Simply update the step that needs updating and the live work instruction gets updated immediately.
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Require written instructions?

Still need a written form of work instruction? All good, we have this covered too. You can still create a pdf or print out of your instructions if you need to.
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Have a diverse global workforce?

Do you have a diverse workforce based around the world? No problem, everyone can access the same digital instructions via a QR code or a link. 137 languages means nobody gets left behind.
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Not ready for a commitment?

Not ready to change to a new process? That's OK, there's a no-obligation 30-day free trial and you don’t need to submit a credit card to sign up.

Want to make your life easier?

Save time, stay compliant, and boost productivity
with short, simple, smart guides.

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