Reduce process risks and verify all your critical tasks.
Standardise work to reduce errors, rework, downtime.
Help new starters become more productive faster.
Capture critical core expertise before it is lost forever.
Transform corporate strategy into proven actions.
Guiderails to ensure AI executes your best practice.
Faster SOP Creation
M2 OVERLAND STORY →
To measurable ROI
STORCO STORY →
Fewer support requests
COTECCO STORY →
From slashing SOP creation time to driving rapid software adoption, Knowby doesn't just simplify workflows — it delivers measurable results. Discover how our customers are reducing support tickets, minimizing downtime, and getting teams up to speed faster than ever.
“We sent out lockers to 25 sites and didn’t get one question back on how to put them together thanks to the Knowby instructions.”

"We're ISO 9001 certified and Knowby has enabled us to keep our products going out the door at the same quality level."

“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby”

“It is especially good for teams with varying literacy issues or multi-lingual workforces where English isn’t their first language.”

“Just scan the QR code and go through each step at your own pace, with explanations and videos on how to do it. Makes life so much easier, thank you!”

“With Knowby, we're spending less of our resources and time managing that customer relationship.”

“Knowby gives junior staff confidence and a sense of belonging by providing know-how at their fingertips.”

Knowby acts as a simple user interface for SOPs. It gathers data ready for you to integrate with other systems. Knowby doesn’t just guide people — it keeps a record of what happens.
👋 A friendly 15-minute walkthrough — no sales pitch.
30-day free trial, no credit card required.
Most platforms do one piece – capture, or training, or audits. Knowby covers the entire lifecycle of frontline work in one place, so knowledge never falls between the cracks.
Turn what your experts know into guides anyone can follow.
Get the right instruction to the right person at the right time.
Wherever the work happens – Knowby's right there too.
Audit-ready reports without anyone touching a spreadsheet.
Slot Knowby into your stack so knowledge never falls through.
Click on the logos to read through the case studies of Knowby customers.
Sales & Onboarding
Instructions & IP
Service & Support
SOPs & After-SalesAs Tom explains in the case study, “We've seen a 30% increase in leads moving from samples to purchases.”
Knowby has helped Bronco Built capture their IP through visual guides – adding significant value to the business.
The company needed a way to empower customer staff to handle routine tasks and minor troubleshooting on their own, without damaging the equipment.
It has transformed their approach to health and safety, SOPs, after-sales support, and the maintenance of their ISO 9001 certification.
The Enterprise Guidance Platform: Bridging the gap between complex systems and daily work.
Deliver interactive digital instructions to your global workforce in their preferred language, capturing critical field data in real-time.
Transform static SOPs into dynamic, data-driven experiences guiding workers where the work happens and supporting compliance.
Bridge the gap between your organisation's high-level systems and the boots-on-the-ground actions of your entire frontline team.
Turn tribal know-how into a smart, intuitive UI that guides daily tasks, records results, and completely eliminates manual reporting.
👌 No credit card required 👌 No ‘talk to sales’
Seamlessly manage and share your know-how with features like real-time updates, QR-code access, multilingual support, detailed logs, customisable branding, and many more…
Connect Claude or any MCP-compatible AI to search, create, and execute knowbys in chat.
Knowby uses multimodal generative AI to transform voice-over video into guides.
Turn web interactions into visual step-by-step guides.
Use Manual PDF Capture Tool to extract steps directly.
Capture real-time data directly from the instruction.
Choose Canada, EU or APAC during setup. Your data stays in the region that meets your sovereignty needs.
Send captured data anywhere via email or webhooks.
Ensure quality by submitting guides for approval.
Assign and schedule tasks to improve workflow.
Instantly open guides by scanning QR-codes.
👀 …and yes, it does versioning, offline mode, QR codes, custom branding and multi-language too.
Create, update, and share work instructions effortlessly. Streamline compliance and boost productivity with ease.
💰 How much does Knowby cost?
Knowby Pro is $5 per user per month, with no minimum user requirements. There’s a 30‑day free trial, with transparent pricing and no hidden fees or lock-in contracts.
🔮 How does Knowby create instructions using AI?
From Video to Step-by-Step Guide in Seconds
Knowby’s Video Intelligence uses advanced AI to turn your video with voiceovers into clear, bite-sized digital instructions automatically.
How the Magic Happens
Knowbys uses Multimodal Generative AI. Multimodal generative AI models can understand and generate content across multiple types of data, or "modalities" – such as text, images, audio, and video.
Knowby takes the original instruction format – e.g., a video with voiceover – and accurately converts it into step-by-step instructions based on the corresponding audio and visual input.
The process is simple:
1. Listen: Our AI converts the voiceover into accurate text - no hallucinations.
2. See: Knowby’s custom-built Video Intelligence code analyzes the visual actions in the video.
3. Output: It blends the two together to generate a perfectly timed, step-by-step guide.
Why it Works: Brain-Friendly Learning
We didn't just build this for speed; we built it for the human brain. Our format is backed by Cognitive Load Theory, which suggests that people learn best when information is broken down into small, manageable pieces.
By stripping away the "noise" of a long video and providing focused steps, Knowby makes it nearly impossible for your team to miss a beat.
The Bottom Line
You record the process; Knowby builds the manual. It’s the fastest way to turn tribal knowledge into a professional library of training guides, work instructions and SOPs.
📝 Does Knowby AI write the copy in the instructions?
Yes, but only by transcribing and segmenting existing voiceovers or text from your source. It does not invent new copy. Knowby creates instructions based on what you supply.
Knowby is not designed to create instructions from scratch.
It transforms existing, approved materials (videos, PDFs, manuals, etc.) into a structured, step-by-step format.
Why? Because Knowby is widely used in health and safety, compliance, and training. These use cases require that instructions come verbatim from the original source. While steps can be enhanced post-creation, Knowby does not generate new copy or expand on the existing copy.
🔒 Are Knowby instructions secure from the public?
Yes. Knowby provides flexible visibility settings:
Public knowby: Viewable by anyone with the link; No login required; Search engine discoverable; Ideal for general tutorials or public-facing guides.
Private knowby: Only accessible to members of your organization; Login required; Suitable for internal or confidential content
Restricted (Team) knowby: Shared with specific teams within the organization; Login + team membership required; Perfect for SOPs, internal training, or department-specific workflows
🖥️ What technology does Knowby use to keep private knowbys secure?
Knowby uses enterprise-grade security protocols to protect private content at every level. Here's how your private knowbys stay secure:
📈 AI-Powered Know-How Interface Connecting Every Worker to Your Organisation
Provide digital instructions to those who need them in their own language while supporting data capture. Knowby turns work into guided, data-driven experiences—where work happens.
An Enterprise Guidance Platform is the missing link between your company’s complex systems and your people’s daily actions. It turns your organisation's 'know-how' into an interactive, AI-powered UI that guides work and records results simultaneously.
Save time, stay compliant, and boost productivity with short, simple, smart guides.