Managing Director, Altus Mostert, Robotic Innovations
Robotic Innovations aimed to provide their customers with simple and effective instructions to change over the FANUC CRX-25iA cobot to new production lines. To achieve this, they collaborated with health and safety consultancy Pocketknife Group (PKG) and work capture company Behemoth Technology. These experts help enterprise organisations leverage technology to observe, capture, document, monitor, and visualise industrial workflows.
By integrating QR code documentation, Robotic Innovations offered their customers instant access to critical setup instructions without the need for cumbersome manuals.
With up-to-date work procedures, datasheets, equipment manuals, and safety protocols available via digital devices, workers can efficiently access essential information exactly when and where they need it. When implemented effectively, QR codes help reduce frustration, minimise support needs, and enable safer, more efficient work environments.
While QR codes streamline access to documentation, field materials must be carefully crafted into practical formats that are easy to access and understand in real-time work environments. Effective documentation includes:
By using a step-by-step digital instructions platform like Knowby, you can break the complete task down into manageable steps so the worker is not overloaded. This means of accessing work instructions also eliminates barriers in the instance of language diversity or noisy environments as the system eliminates the need for audio.
The timelapse from Behemoth Technology shows the process of capturing the supporting video assets for Robotics Innovations. Developing effective work instructions requires effort to listen and learn the most complex details of the production task, then carefully describing each step in clear, understandable language. In short, it takes time to make things simple.
DO NOT SKIP THIS STEP: Be warned that it is common for internal debate to arise about work procedures previously considered to be standardised after image or video assets have been produced, potentially requiring them to be retaken. To avoid this problem, map out and internally approve the workflows before commissioning a photography shoot.
Leverage Knowby to transform recorded processes into digestible step-by-step guides. Combining text descriptions with visuals enhances clarity and usability.
Before finalising the documentation, test it with selected users to identify potential gaps. Gathering feedback allows refinements to be made, ensuring the final version is as effective as possible.
Distribute the finalised copy of the digital instruction created through QR code documentation. Share this across the organisation and with relevant stakeholders. With easy access to well-documented instructions, teams can operate more efficiently and with greater confidence.
See the end result of the work instructions for 'Set up a FANUC cobot for palletising by Robotic Innovations' using Knowby. You can view the embedded work instruction below or click on the link to the work instruction to view on any device.