Create Digital Work Instructions with Knowby Pro

Ensure that every work task is performed consistently and accurately, regardless of who is doing it.

Streamline workflows by providing clear directions, reducing time spent on trial and error.

Maintain compliance with industry standards and regulations by documenting tasks in a structured and standardised way.

Accelerate onboarding and training processes by providing new employees with detailed Work Instructions that explain how to complete tasks.

Maintain high levels of quality by ensuring that employees follow standardised procedures.

Minimise errors, accidents, and potential risks by providing comprehensive instructions for each task.

The most basic format, listing each step of a process in order. Best for straightforward, linear tasks. Knowby Pro focuses on step-by-step instructions as it reduces cognitive load and is more likely to be used by employees and customers alike. 

Visual representations of tasks or processes that include decision points and various outcomes. Flowcharts are useful for tasks that involve multiple pathways or decision-making.

A practical format for routine tasks, ensuring that every required step is completed. Checklists are particularly useful for repetitive processes where missing a step could cause issues. With Knowby Pro, you can set steps to mandatory so the user has to move through each step in a sequence which is then recorded. 

This format breaks down tasks into primary steps and sub-steps. It is helpful for more detailed processes that require multiple levels of instruction.

A detailed visual layout that shows the inputs, outputs, and interactions between various steps in a process. This is effective for complex tasks that involve multiple teams or departments.