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Create Work Instructions in Minutes with Knowby Pro

With Knowby Pro, creating, accessing, and sharing work instructions has never been easier. Create step-by-step work instructions using text, images and / or video. Then share via link or QR code. 

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Create Work Instructions that employees love to use.


Create SOPs that employees love to use

 

Sign up for your free trial today.

No credit card required.

What are Work Instructions?

Work Instructions are detailed, step-by-step guidelines that explain how to perform specific tasks or activities within a process. They are essential tools that help organisations ensure that employees perform tasks consistently, efficiently, and accurately. Work Instructions are often used alongside Standard Operating Procedures (SOPs) to break down complex processes into manageable actions.

The Benefits of Work Instructions

Consistency

Ensure that every work task is performed consistently and accurately, regardless of who is doing it.

Efficiency

Streamline workflows by providing clear directions, reducing time spent on trial and error.

Compliance

Maintain compliance with industry standards and regulations by documenting tasks in a structured and standardised way.

Training

Accelerate onboarding and training processes by providing new employees with detailed Work Instructions that explain how to complete tasks.

Quality Control

Maintain high levels of quality by ensuring that employees follow standardised procedures.

Risk Management

Minimise errors, accidents, and potential risks by providing comprehensive instructions for each task.

Common Formats for Work Instructions

Step-by-Step Instructions

The most basic format, listing each step of a process in order. Best for straightforward, linear tasks. Knowby Pro focuses on step-by-step instructions as it reduces cognitive load and is more likely to be used by employees and customers alike. 

Flowcharts

Visual representations of tasks or processes that include decision points and various outcomes. Flowcharts are useful for tasks that involve multiple pathways or decision-making.

Checklists

A practical format for routine tasks, ensuring that every required step is completed. Checklists are particularly useful for repetitive processes where missing a step could cause issues. With Knowby Pro, you can set steps to mandatory so the user has to move through each step in a sequence which is then recorded. 

Hierarchical Steps

This format breaks down tasks into primary steps and sub-steps. It is helpful for more detailed processes that require multiple levels of instruction.

Process Maps

A detailed visual layout that shows the inputs, outputs, and interactions between various steps in a process. This is effective for complex tasks that involve multiple teams or departments.

What are the Benefits of Using Knowby to Create Work Instructions?

With flexible access control capabilities, Knowby can be used for both customer facing instructions and internal staff processes, eliminating the need for multiple systems. Available in over 130 languages, The Knowby Pro platform allows you to create Work Instructions using a combination of text and images and / or video. 

Customer facing instructions and beyond

Customer Facing Instructions & Beyond

“Knowby is the best way to deliver any instruction. Now we use public Knowbys for our customers and we also use it as our work instructions for internal processes.

It's reduced our onboarding time and volume of customer enquiries” 

Derek Mansur, Bronco Built

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Quick QR Code Access

Nobody wants to read a manual. Make it easy for your customer and eliminate frustrations. 

Allow employees or customers instant access to instructions using QR codes. 

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Track Who
Has Been Trained

In terms of safety and compliance, Knowby allows you to train and document who has been trained.

You can turn mandatory steps on and off in the backend so you have the flexibility of how you need employees or customers to move through each instruction.  

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Reduce Reliance
on Key Staff

"I think the value of Knowby internally is that we consider it to be the one source of truth. It has reduced reliance on a key man, which has added value to our business."
 
 Derek Mansur, Bronco Built

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Reduce Downtime

Making the knowledge accessible to everyone when and where they work means everyone has help when and where they need it.

 “Knowby’s been great for implementing our products with customers, which has been a big hurdle in general.” 

Tom, Bearhug Pallet Wraps. 

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Stand Out
From The Competition

Knowby has been a great differentiator for Bronco Built by delivering exceptional instructions to our customers.

Derek Mansur, Knowby customer

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Watch a Quick Demo of How Easy it is to Create Work Instructions with Knowby Pro

Examples of Different Industry Work Instructions Created Using Knowby

Knowby Pro, with its versatile features and user-friendly interface, is rapidly becoming an essential tool across various industries. In manufacturing, construction, and health and safety, Knowby Pro offers clear, accessible video instructions and detailed text guides that simplify complex procedures. From assembly line tasks and construction site protocols to health and safety guidelines, Knowby Pro's scannable QR codes provide instant access to critical information. This empowers workers to perform their duties accurately and safely, ensuring compliance and efficiency. Explore more examples below to see how Knowby Pro can streamline your operational processes.

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Operator Training - K-Tec ADT Scraper

This Work Instruction covers the starting procedure for operating a K-TEC ADT scraper behind a Volvo articulating dump truck.

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Procure to Pay - Create a Purchase Requisition Work Instruction

In this Work Instruction we'll be creating a purchase requisition. It's the first step in the procure-to-pay process.

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Ford GT40 Start up Work Instruction

This Work Instruction guides you through the step-by-step process of starting a classic Ford GT40, from ignition to gear engagement.

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Business Change Impact Assessment

Discover how to conduct a Change Impact Assessment with this Work Instruction. In just a few steps, learn to identify potential risks, engage stakeholders, and evaluate the impact on resources.

Sign Up to Knowby Pro Today!

Empower your workforce with Knowby Pro! Sign up now for a free 30-day trial. No credit card required.