Create SOPs in Minutes with Knowby Pro

Say goodbye to outdated Standard Operating Procedures (SOPs) in PDF or Youtube video format. With Knowby Pro, creating, accessing, and sharing SOPs has never been easier. Whether you're a small business or a large organisation, our platform takes the complexity out of creating work instructions and SOPs.

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What is a Standard Operating Procedure (SOP)?

A Standard Operating Procedure (SOP) is a set of step-by-step instructions compiled by an organisation to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.

The Benefits of SOPs

Consistency

Ensure that every task is performed consistently and accurately, regardless of who is doing it.

Efficiency

Streamline processes, reducing the time and effort needed to complete tasks.

Compliance

Meet industry regulations and standards by documenting processes clearly and thoroughly.

Training

Simplify onboarding and training of new employees by providing clear, documented procedures.

Quality Control

Maintain high standards of quality by ensuring that all employees follow the same procedures.

Risk Management

Minimise errors and reduce the likelihood of accidents by providing detailed instructions for each task.

Common SOP Formats

Step-by-Step Instructions

The most basic format, listing each step of a process in order. Best for straightforward, linear tasks. Knowby Pro focuses on step-by-step instructions as it reduces cognitive load and is more likely to be used by employees and customers alike.

Flowcharts

Visual representations of processes that help illustrate decision points and potential outcomes. Ideal for complex procedures with multiple pathways.

Checklists

A simple list of tasks to be completed, ensuring that no steps are overlooked. Useful for repetitive or routine tasks.

Hierarchical Steps

A format that breaks down a process into primary steps and sub-steps. Suitable for processes that require more detailed instructions.

Process Maps

A more detailed visual representation of a process, showing inputs, outputs, and interactions between different steps. Effective for comprehensive and cross-functional processes.

What are the Benefits of Using the Knowby Instructions Platform to Create SOPs?

Knowby can be used for customer facing instructions and internal staff processes, eliminating the need for multiple systems. The Knowby Pro platform allows you to create SOPs or work instructions using a combination of text and images and / or video.

Customer Facing Instructions & Beyond

“Knowby is the best way to deliver any instruction. Now we use public Knowbys for our customers and we also use it as our work instructions for internal processes.

It's reduced our onboarding time and volume of customer enquiries”

Derek Mansur, Bronco Built

Quick QR Code Access

Nobody wants to read a manual. Make it easy for your customer and eliminate frustrations.

Allow employees or customers instant access to instructions using QR codes.

Track Who
Has Been Trained

In terms of safety and compliance, Knowby allows you to train and document who has been trained.

You can turn mandatory steps on and off in the backend so you have the flexibility of how you need employees or customers to move through each instruction.

Reduce Reliance
on Key Staff

"I think the value of Knowby internally is that we consider it to be the one source of truth. It has reduced reliance on a key man, which has added value to our business."

Derek Mansur, Bronco Built

Reduce Downtime

Making the knowledge accessible to everyone when and where they work means everyone has help when and where they need it.

“Knowby’s been great for implementing our products with customers, which has been a big hurdle in general.”

Tom, Bearhug Pallet Wraps.

Stand Out
From The Competition

“Knowby has been a great differentiator for Bronco Built by delivering exceptional instructions to our customers.”

Derek Mansur, Knowby customer

Examples of Different Industry SOPs Created Using Knowby Pro

Knowby Pro, with its versatile features and user-friendly interface, is rapidly becoming an essential tool across various industries. In manufacturing, construction, and health and safety, Knowby Pro offers clear, accessible video instructions and detailed text guides that simplify complex procedures. From assembly line tasks and construction site protocols to health and safety guidelines, Knowby Pro's scannable QR codes provide instant access to critical information. This empowers workers to perform their duties accurately and safely, ensuring compliance and efficiency. Explore more examples below to see how Knowby Pro can streamline your operational processes.

Operator Training - K-Tec ADT Scraper

This SOP covers the starting procedure for operating a K-TEC ADT scraper behind a Volvo articulating dump truck.

View SOP

Procure to Pay - Create a Purchase Requisition SOP

In this SOP we'll be creating a purchase requisition. It's the first step in the procure-to-pay process.

View SOP

Ford GT40 Start up

This SOP guides you through the step-by-step process of starting a classic Ford GT40, from ignition to gear engagement.

View SOP

Business Change Impact Assessment

Discover how to conduct a Change Impact Assessment with this SOP. In just a few steps, learn to identify potential risks, engage stakeholders, and evaluate the impact on resources.

View SOP

Create SOPs in Minutes with Knowby Pro

Create SOPs that employees love to use.

Create SOPs that employees love to use

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What is a Standard Operating Procedure (SOP)?